An update on “Click & Collect” with BOPIS from 2022
Visit your local Walmart on any given day and you’ll likely see a row of minivans and sedans with trunks open lining the side of the store and workers loading bins into them.
How big it this service?
97.2 million Americans regularly use “buy online pickup in-store” (BOPIS) in 2024, representing 34.2% of U.S. consumers.
U.S. BOPIS retail sales totaled $113.2 billion in 2023, accounting for 9.11% of e-commerce sales.
And who is taking advantage of this convenience?
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